What are they saying about you???
Reputation is one of the elements of human success, whether on the personal or practical level, there are people who enjoy the good...
Being a Student of your Business “Business Acumen”
When I was a youngster, fresh out of college, I started my first job as customer’s service for a big B2C training organization. My job...
YOUR EMPLOYEE IS YOUR INTERNAL CUSTOMER
Haven’t you ever considered your employee as “your customer”? Haven’t you ever dealt with your employee from the perspective of “My...